Transform Your Career Journey

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Terms of Service

1. Service Agreement

By engaging Trust Career Guide's services, you agree to these terms. Our career coaching services are provided for professional development purposes and include personalized guidance, resume optimization, interview preparation, and career strategy development.

2. Client Responsibilities

Clients must provide accurate information, attend scheduled sessions punctually, complete assigned exercises, and maintain professional conduct throughout the coaching relationship.

3. Payment Terms

Payment is due upon booking services. We accept major credit cards and bank transfers. Refunds are available within 30 days of initial service date if unsatisfied with our coaching quality.

4. Confidentiality

All client information and coaching discussions are strictly confidential. We do not share personal information with third parties except as required by law or with explicit client consent.

5. Service Limitations

While we provide expert guidance, career success depends on market conditions, individual effort, and external factors beyond our control. We cannot guarantee specific employment outcomes or salary increases.

6. Intellectual Property

All coaching materials, templates, and methodologies remain our intellectual property. Clients receive non-exclusive rights to use materials for personal career development only.

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Privacy Policy

1. Information We Collect

We collect personal information including name, contact details, professional background, career goals, and coaching session notes. This information is essential for providing personalized career coaching services.

2. How We Use Your Information

Your information is used exclusively for providing career coaching services, scheduling sessions, tracking progress, and communicating about our programs. We may use anonymized data for service improvement and research purposes.

3. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data storage, secure communication channels, and restricted access protocols.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to provide our services (such as payment processing) or as required by law.

5. Your Rights

You have the right to access, correct, delete, or port your personal data. You may also opt out of marketing communications at any time. Contact us to exercise these rights.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Client files are typically retained for 7 years after service completion.

7. Contact Us

For privacy-related questions or requests, contact us at [email protected] or call +1 (212) 847-9234.

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze site usage patterns.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality including session management and security features.

Analytics Cookies: Help us understand how visitors use our site to improve user experience and content relevance.

Marketing Cookies: Used to deliver relevant content and track the effectiveness of our marketing campaigns.

3. Cookie Management

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect site functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics, which place their own cookies. These are subject to the respective third-party privacy policies.

5. Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain for specified periods, typically 30 days to 2 years depending on their purpose.

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GDPR Compliance

1. Legal Basis for Processing

We process personal data based on legitimate interests for service provision, contract performance for coaching services, and consent for marketing communications.

2. Your GDPR Rights

Right to Access: Request copies of your personal data and information about our processing activities.

Right to Rectification: Correct inaccurate or incomplete personal information.

Right to Erasure: Request deletion of your personal data under certain circumstances.

Right to Restrict Processing: Limit how we process your data in specific situations.

Right to Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to processing based on legitimate interests or for marketing purposes.

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

4. International Transfers

If we transfer data outside the EU, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses.

5. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we've violated GDPR requirements.

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DMCA Policy

1. Copyright Respect

Trust Career Guide respects intellectual property rights and expects users to do the same. We respond promptly to valid copyright infringement notices under the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide:

• Electronic or physical signature of the copyright owner or authorized representative
• Description of the copyrighted work claimed to have been infringed
• Description of the infringing material and its location on our site
• Your contact information (address, phone number, email)
• Statement of good faith belief that the use is not authorized
• Statement that the information is accurate and you're authorized to act

3. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Trust Career Guide LLC
425 Park Avenue, Suite 1200
New York, NY 10022
Email: [email protected]

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification with the required elements as specified by the DMCA.